Therapy for Mind, Body & Soul | Massage, Skin Care, Hair Removal
We understand your concerns. The safety of our staff and our customers is essential to us. Feel free to ask any of us at any time about all that we do to provide for your safety. We hope you can relax and enjoy your services very soon. These guidelines will be in effect during the pandemic and may be adjusted as necessary, and they will be reduced when safe to do so.
Maintain social distancing – always. Spacing between persons in the spa should be at least six feet, except when staff are servicing clients. We will limit the number of persons in our lobby to give a safe social distance of 6ft apart. We recently remodeled our lobby to provide a quiet room that is distant from our front desk and checkout station.
Masks – are required upon entering the spa. Disposable masks will be available for guest use.
Gloves – are available for staff and guests to wear if preferred.
Wash – your hands often. Hand sanitizer will be available upon entering the spa.
Clean Spa Environment – We have 15 minutes blocked between appointments to clean and disinfect therapy rooms and common areas.
Client may remove mask inside the treatment room if permitted by their therapist. Staff will be required to wear masks at all times.
Symptoms – All staff and guests showing any signs of the virus are asked to stay home:
Temperature checks – we will use a touchless thermometer to check the temperature of staff each day. Any staff member who has a measured temperature at or above 100.4 will be sent home immediately and will not return to work until they have no fever and no evidence of COVID-19 symptoms. Anyone who tested positive for COVID-19 will not be allowed to return to work for at minimum 14 days.
Sick Client or Employee Protocol
Cancellations – we will continue to suspend late cancellation fees if feeling any of the above symptoms. We do ask all guests to call, email or cancel online prior to appointment time. No call no shows will be charged full-service amount.
Water Bottles – front desk staff will provide each client with a bottle of water for less contact/contamination.
Staff clothing – all staff should arrive showered and wearing a clean uniform. Employees must wear a smock/jacket outside the treatment room at all time. All staff should change clothes before entering their homes when they return from work.
Linens – are removed and laundered with a bleach solution after each use. Be mindful of the blanket getting close to head/shoulders. Remove if contaminated.
Couple’s Massage – one therapist will greet and walk guests to treatment room. Second therapist will remain inside treatment room.
We understand your concerns. The safety of our staff and our customers is essential to us. Feel free to ask any of us at any time about all that we do to provide for your safety. We hope you can relax and enjoy your services.